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Apple has determined that, in very rare cases, the battery in the 1st generation iPod nano may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006. This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages. To determine if your iPod is affected and to arrange for a replacement, call QuadStar at 440-546-9911 or email us at
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Due to recent severe flooding in Thailand, hard drive manufacturers, such as Western Digital, have had to close manufacturing facilities because of flood damage. As a consequence, the global supply of hard drives has been severely constrained, driving prices dramatically upward. We expect this shortage to last for the next several months. QuadStar is making great efforts to ensure we have enough supply to handle our customers' repair and upgrade needs. If you are in need of a hard drive repair or an upgrade, please call QuadStar at 440-546-9911 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. for the latest pricing and availability.
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QuadStar Receives "Commitment to Excellence" Award
We are proud to announce that Apple has presented QuadStar, an Apple Authorized Service Provider (AASP), the "Commitment to Excellence" award for the second quarter of 2011. We also received this award all four quarters in 2008, 2009 and 2010. This puts us in the top 5% of all Apple Authorized Service Providers in North America. Only 222 AASPs in North America received this award, and we are the only recipients in northeast Ohio. Just 37 AASPs in the United States have received this award in all fourteen consecutive quarters, with QuadStar being the only one in Ohio.
At QuadStar, we focus on providing superior service before, during and after a sale. We are your local Apple Specialist and would like to provide you with creative solutions to your computing needs. We are extremely proud of having received this award and are committed to building long-term relationships by providing you with quality service and support.
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We have recently updated our showroom to better display and demonstrate Apple's lineup of computers and peripherals. We welcome you to come in anytime to take a look and test one of Apple's latest models. If you are interested in a personal consultation on any of the equipment, call ahead to be certain that someone will be available to work with you directly. We are committed to taking the time needed to assure that you are selecting the most appropriate products for your needs. For more information about our showroom or to set up a personal consultation, call QuadStar at 440-546-9911
